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17 September 2026

What a deposit scheme actually does

Who holds the money, who decides a dispute, and how to get it back.

What a deposit scheme actually does

More reading

The four fees, and the ones we do not charge

17 September 2026 The four fees, and the ones we do not chargeApplication, key, late rent, early surrender. Plus the eight fees common in this industry that we have never charged.

Repair response, last quarter

17 September 2026 Repair response, last quarterNinety-four per cent of urgent repairs within twenty-four hours. The six per cent, and why.

How to get a repair done

17 September 2026 How to get a repair doneWritten for tenants, including what to do when an agent is not us and is ignoring you.

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