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17 September 2026

How to get a repair done

Written for tenants, including what to do when an agent is not us and is ignoring you.

How to get a repair done

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The four fees, and the ones we do not charge17 September 2026 The four fees, and the ones we do not chargeApplication, key, late rent, early surrender. Plus the eight fees common in this industry that we have never charged.What a deposit scheme actually does17 September 2026 What a deposit scheme actually doesWho holds the money, who decides a dispute, and how to get it back.Repair response, last quarter17 September 2026 Repair response, last quarterNinety-four per cent of urgent repairs within twenty-four hours. The six per cent, and why.

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